Privacy Policy

1. Who We Are

Houston Party Ride ("we," "us," or "our") operates houstonpartyride.com as a quote-intake, planning, and booking-coordination website for Houston-area group transportation requests. Depending on availability and trip details, transportation may be coordinated with a provider, affiliate, or partner operator.

This Privacy Policy explains how we collect, use, share, and protect information when you visit the site, submit a quote request, use live chat, vote in polls, leave reviews, or contact us by phone or email.

2. Information We Collect

We collect information you voluntarily provide through contact, quote, review, poll, and chat tools:

• Contact details: name, email address, phone number, and communication preferences
• Trip details: event date, passenger count, rental duration, pickup city, drop-off city, stops, and notes or special requests
• Consent records: TCPA consent, optional marketing consent, and opt-out status when provided
• User content: review text, poll selections, form notes, and live chat messages

We may also collect limited technical data:

• Analytics data: pages visited, time on site, referral source, device type, and general geographic region
• IP address and browser data: used for security, rate limiting, fraud prevention, poll deduplication, and troubleshooting
• Cookies and similar technologies: used for analytics, live chat, and site functionality

3. How We Use Your Information

• Respond to quote requests and transportation-planning questions
• Contact you by phone, text, email, or chat about your inquiry, quote, or booking details
• Coordinate requested trip details with a transportation provider, affiliate, or partner operator when needed
• Send booking confirmations, service-related communications, and follow-up questions
• Send optional marketing only when you separately opt in, with the ability to opt out
• Improve website content, quote forms, tools, polls, and user experience
• Prevent spam, abuse, duplicate submissions, and unauthorized use
• Comply with applicable legal obligations

4. TCPA Consent and Communications

By checking the required consent box on a contact or quote form and submitting your information, you provide express written consent to receive calls and text messages, including via automated technology, from Houston Party Ride and service partners at the number you provided for responding to your inquiry and coordinating transportation options.

• Consent is not a condition of purchase.
• Message and data rates may apply.
• You may revoke consent by replying STOP to a text message, calling us, or emailing us.
• Optional marketing requires a separate, non-mandatory opt-in.

5. Data Sharing and Service Providers

We do not sell your personal information. We may share information only when it is necessary for inquiry response, booking coordination, website operation, or legal compliance.

• Transportation providers, affiliates, or partner operators: We may share trip details needed to check availability, provide pricing, coordinate service, or complete a booking.
• Service tools: We may use platforms for email delivery, analytics, live chat, database hosting, spam prevention, form delivery, reviews, and polls. These vendors process data under their own policies.
• Legal requirements: We may disclose information when required by law, subpoena, court order, fraud investigation, or safety concern.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

• Analytics: measuring traffic, content performance, referral sources, and aggregate behavior
• Live chat: maintaining chat sessions and customer-support continuity
• Security and functionality: rate limiting, spam prevention, form handling, and basic site operation

You can disable cookies in your browser settings. Some features, such as live chat, may not work properly if cookies are blocked.

7. Data Security

We use reasonable technical and organizational measures such as HTTPS, server-side controls, spam filtering, access controls, and third-party service protections. No internet transmission or storage method is guaranteed to be completely secure.

8. Data Retention

We retain contact, quote, communication, review, poll, and analytics information for as long as reasonably needed to respond to inquiries, coordinate bookings, maintain records, improve the site, prevent abuse, and comply with legal obligations. You may request deletion where applicable.

9. Your Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion where applicable
• Opt out of marketing communications
• Revoke TCPA consent without affecting your ability to request a quote

To make a request, contact us at info@houstonpartyride.com.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child submitted information through our forms, contact us so we can review and delete it where appropriate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact Houston Party Ride: