Privacy Policy

1. Who We Are

Houston Party Ride ("we," "us," or "our") operates houstonpartyride.com as an affiliate and booking platform for luxury ground transportation in the Houston, Texas metropolitan area. We may fulfill your reservation directly or coordinate service through our network of affiliated sister companies and vetted transportation providers. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or submit a quote request.

2. Information We Collect

We collect only the information you voluntarily provide through our contact/quote forms:

• Contact details: Full name, email address, and phone number
• Trip details: Event date, number of passengers, duration (hours), pick-up city, drop-off city, and any trip notes or special requests
• Consent preferences: Whether you opted in to TCPA communications and/or optional marketing

We also automatically collect limited technical data:

• Analytics data: Pages visited, time on site, referral source, and general geographic region (via Google Analytics 4)
• IP address: Used for rate limiting on form submissions and poll deduplication; not stored long-term
• Device/browser info: Browser type, operating system, and screen resolution (via analytics)

3. How We Use Your Information

• Respond to your quote request and provide pricing for party bus, limousine, or coach bus services
• Contact you by phone, text, or email to confirm booking details and coordinate logistics
• Share your trip details with an affiliated transportation provider when we coordinate service through our network
• Send booking confirmations, reminders, and service-related communications
• Send promotional offers, discounts, and event ideas — only if you opted in to marketing; you may opt out at any time
• Improve our website, content, and services through aggregated analytics
• Comply with applicable legal obligations

4. TCPA Consent & Communications (Texas)

By checking the required consent box on our contact form and submitting your information, you provide express written consent under the Telephone Consumer Protection Act (TCPA) and Texas Business & Commerce Code §§ 305.051–305.054 to receive:

• Phone calls (including via automated dialing technology) at the number you provided
• Text messages (SMS/MMS) related to your inquiry, quote, and booking
• Emails regarding your reservation and service updates

Consent is not a condition of purchase. You are not required to agree to receive automated calls or texts to obtain a quote or book a vehicle. Message and data rates may apply. You may revoke consent at any time by replying STOP to any text message, emailing us at info@houstonpartyride.com, or calling (281) 549-2511.

Optional marketing: A separate, non-mandatory checkbox allows you to opt in to promotional offers, discounts, and event ideas. You can unsubscribe from marketing communications at any time without affecting your service inquiry.

5. Data Sharing & Affiliated Service Providers

We do not sell, trade, or rent your personal information to unrelated third parties. We may share your information in these limited situations:

• Affiliated transportation providers / sister companies: When we coordinate your booking through our network, we share the trip details necessary to fulfill your reservation (name, phone, event date, pick-up/drop-off, passenger count). These providers operate under their own privacy policies and terms of service.
• Service tools: We use Brevo (email delivery), Google Analytics (traffic analytics), Supabase (polls and reviews), and LiveChat (customer support). These platforms process data according to their own privacy policies.
• Legal requirements: We may disclose information when required by law, subpoena, or court order.

6. Cookies & Tracking Technologies

Our website uses the following cookies and similar technologies:

• Google Analytics 4 (_ga, _ga_*): Measures page views, traffic sources, and user behavior in aggregate. Data is anonymized and not linked to personal identity. Retention: 14 months.
• LiveChat (__lc_cid, __lc_cst): Enables the live chat support widget and maintains your chat session. Retention: session/2 years.
• Essential cookies: Required for basic site functionality such as form state and navigation. No personal data is stored.

You can disable cookies in your browser settings. Disabling analytics or LiveChat cookies will not affect your ability to browse the site or request a quote, but the chat widget may not function.

7. Data Security

We use HTTPS encryption, server-side rate limiting, honeypot spam filtering, and secure API integrations to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

Contact form submissions are forwarded to our email and CRM system and are retained as long as necessary to fulfill your inquiry and any resulting business relationship. Analytics data is retained for up to 14 months. You may request deletion at any time.

9. Your Rights

Under applicable Texas law, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time (reply STOP or email us)
• Revoke TCPA consent at any time without affecting your ability to receive a quote

To exercise these rights, contact us at info@houstonpartyride.com. We will respond within 30 days.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our forms, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact Houston Party Ride: